Frequently Asked Questions

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  • Am I guaranteed to have a volunteer opportunity if I register?

    Volunteer opportunities are based on availability and qualifications.


  • Can I fulfill my court-appointed community service hours with your volunteer program?

    Volunteer opportunities are based on availability and qualifications.


  • Does the Clay County Flex bus go to Jacksonville?

    No, but there are many options for how to get to Duval County using CCT and JTA. Clay Express Select goes directly into downtown and the Clay Flex Red and Blue Lines connect to JTA at the Orange Park Mall.

  • How do I get started volunteering?

    Please visit our Volunteer Portal to register as a volunteer. Once you have registered, the volunteer coordinator will reach out to you to schedule an orientation.


  • How do I obtain vouchers?

    Please contact 904-529-4256 to obtain vouchers.

  • How much do the bikes cost through your SHIFT program?

    SHIFT bikes are free of charge for all approved applicants.

  • What kind of bikes does the SHIFT program provide?

    All bikes are donated and refurbished, so the availability and bicycle type will vary.

  • Who can volunteer?

    Any qualified individual can!  If you have further questions, please email the volunteer coordinator at volunteer@claycountygov.com.