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Frequently Asked Questions

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  • I am looking for records such as birth, death, marriage, divorce, tax liens/property, civil & criminal records.

    You can find these records by visiting the Clay County Clerk of Court and Comptroller’s website.


  • Are the BCC meetings televised?

    Yes. The meetings can be viewed on Comcast Channel 260.  Meetings can also be viewed on our Clay County TV and Video Archive page and on our Facebook page.

  • Can I read the commissioner's emails?

    To read the County Commissioner's email, visit visit the Clay County Public Email webpage.. You will be taken to the email folders for the County Commissioners.  Click on the links to view the emails.

  • Can my satellite dish be placed at the curb with my regular garbage pickup?

    Satellite dishes are considered scrap metal and must be recycled at one of our Environmental Convenience Centers (ECC).  To find the ECC nearest you, please visit the Environmental Services facilities webpage.

  • Can the bus pick me up at a location other than a bus stop?

    Yes.  Flex service allows for passenger pick-ups (route deviations) as time is available in the schedule for locations that are as far as 3/4 of a mile off of the Flex Route. You can see the Flex Routes on the route maps by clicking on the links below. Also included in those links are the route destinations and schedules. 

    To get started with a Flex Route, call and speak with a reservationist at 904-284-5977 about scheduling a convenient pickup from your location. 

    When time allows the driver to accommodate a request, a CCT shuttle will pick you up from your location and drop you off at any of the stops along the Red, Blue, Magenta or Green Lines. Pay only a $1 deviation* fee (per pick-up, per rider).


  • Does Clay County have public transportation?

    Yes! Clay Community Transportation through the Jacksonville Transportation Authority provides an easy, affordable - and flexible - way to get around the county. Like riding most other bus services, you can pick up a CCT shuttle from any one of the several stops throughout Clay county to get where you need to go. You can visit this link to learn the routes, the Flex Routes, schedules, and destinations- https://www.claycountygov.com/community/clay-community-transportation.

  • Does Clay County have public transportation?

    Yes! Please visit https://www.claycountygov.com/community/clay-community-transportation to learn more.


  • Does the county provide recycling bins?

    Yes, residents can request bins through the Clay Connected app or by calling Environmental Services at 904 284-6374.


  • How big is Clay County?

    Clay County is 644 square miles.  


  • How can I address my concerns at the Board meeting?

    The Board accepts public comment on any issue on its agenda. You must fill out a speaker card available on the table as you enter the Board Meeting room and give it to the Clay County Sheriff’s Office deputy on duty there. The Chairman of the Board will call on you when the Board is ready to receive public comments. A time certain may also be scheduled with the approval of the Chairman.

  • How can I find information about schools?

    Clay County District Schools is a top-ranked school district and boasts more than 40 schools. You can find more information here https://www.myoneclay.net/. 


  • How can I find out what issues are on the BCC agenda?

    You can find the agenda on our Agendas and Minutes webpage.


  • How can I view the BCC minutes?

    All BCC minutes can be viewed and downloaded on our Agendas and Minutes webpage.


  • How do I contact my commissioner?

    Visit the Board of County Commissioners webpage to find your Commissioners contact information.

  • How do I report a missed trash pickup?

    You can call Environmental Services at 904-284-6374 or report it through Clay Connected at https://www.claycountygov.com/community/clay-connected.


  • How do I request a recycling bin?

    Residents can request bins through the Clay Connected app or by calling 904-284-6374.


  • How many bus routes does the county have?

    There are four routes. 

  • I have appliances I need to be picked up, what do I do?

    Residents with curbside collection can call Environmental Services at 904-284-6374 to schedule a pickup. Appliances must be emptied of all food, clothing, etc. and the doors should be secured or removed.

  • If my pickup is missed, what do I do?

    You can submit a missed pickup on our Clay Connected  app or by calling 904-284-6374.

  • Is there a park and ride bus?

    Clay Express Select offers commuters an executive-style, affordable ride between Clay County and the Jacksonville Regional Transportation Center at LaVilla (JRTC) in downtown Jacksonville. Clay Express Select vehicles offer comfortable seating and modern-day conveniences like complimentary Wi-Fi and USB charging ports. In addition, all vehicles are equipped with wheelchair access.

    The service leaves from multiple locations: 

    • Black Creek Park-n-Ride near the corner of Doctors Inlet and Sleepy Hollow Road and board the shuttle at the bus shelter, or
    • Any of the other Clay Express Select stops along Park Avenue and Roosevelt Boulevard.

    Fares

    • One-way Cash Fare: $3

    Unlimited Rides

    Enjoy unlimited Clay Express Select rides if purchased with the MyJTA app.

    • 1-day Pass: $5
    • 31-day Pass: $90

    Hours Of Operation 

    The service is offered from 6:00 a.m. to 7:00 p.m. Monday through Friday. Service is not available Saturdays, Sundays, or holidays. 

    To view the service schedule, visit this link https://www.jtafla.com/ride-jta/regional-services/clay-express-select/

  • What are the hours of operation for the Administrative Building?

    The Administration Building located at 477 Houston Street, Green Cove Springs, Florida hours of operation are 8:00 am - 4:30 pm.


  • What are your hours?

    You can find hours, addresses, and locations on our facilities webpage.

  • What are your locations?

    You can find information about our facilities such as operating hours, addresses, and locations on our facilities webpage.



  • What cities are in Clay County?

    The Town of Orange Park, City of Green Cove Springs, Town of Penney Farms, and the City of Keystone Heights are the municipalities situated across the county.  


  • What holidays is the BCC closed?

    To see which days we will be closed for holidays, please check out our BCC Holidays and Hours of Operation webpage.



  • What is the cost to ride the bus?

     Exact change only please, and the fares apply to all lines.

    • Standard Fare – $1.00
      Adults and children age 7 and older
    • Reduced Fare – $0.50
      Children (age 6 and under), senior passengers (age 60 and older), passengers with disabilities and Veterans
    • Deviation Fee – $1.00
      Per scheduled pick-up, per rider

    To receive a Reduced Fare, proof is required in the form of a state-issued I.D. or Medicare card. Veterans must show a valid Military I.D. Proof is not required for children age 6 and under.


  • When do the buses operate?

    Service is offered from 6 a.m. to 7 p.m. Monday through Friday. Service is not available Saturdays, Sundays, or holidays.


  • When does my trash get picked up?

    To find out when your trash is scheduled for pickup, visit the Pickup Schedule Portal.


  • Where and when does the Board of County Commissioners meet?

    Unless otherwise noticed, the Board of County Commissioners meets on the second and fourth Tuesday of the month at 4:00 p.m. in the Board’s meeting room on the fourth floor of the Administration Building, 477 Houston Street, Green Cove Springs, Florida. For a listing of all upcoming meetings, please visit our Calendar of Events.

  • Where can I drop off recycling?

    You can find hours, addresses, and locations on the Environmental Services Facilities webpage.

  • Where can I find accident reports and arrest records?

    You can find accident reports and arrest records by visiting the Clay County Sheriff's Office website at https://www.claysheriff.com. 

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  • Where can I find information about county elections?

    You can find information by visiting the Clay County Supervisor of Elections office website at https://www.clayelections.gov.  


  • Where can I find information on the value of my property?

    You can find this information by visiting the Clay County Property Appraiser's website at  https://ccpao.com/.


  • Where can I find property tax payment information?

    You can find property tax payment information by visiting the Clay County Tax Collector’s website at https://www.claycountytax.com/.    


  • Where do I dispose of appliances?

    Residents with curbside collection can call Environmental Services at 904-284-6374 to schedule a pickup. Alternatively, appliances may be delivered to the Rosemary Hill Solid Waste Management Facility at 3545 Rosemary Hill Road, Green Cove Springs, for disposal. Appliances must be emptied of all food, clothing, etc. and the doors should be secured or removed.

  • Where do I dispose of furniture?

    Residents with curbside collection service may place furniture items on the curb by 6:00 A.M. on the normal garbage collection day or deliver it to the Rosemary Hill Solid Waste Management Facility at 3545 Rosemary Hill Road, Green Cove Springs, for disposal.

  • Where do I dispose of household hazardous wastes (HHW)?

    Residents may dispose of HHW at the County’s Household Hazardous Waste Collection Center located at the Rosemary Hill Solid Waste Management Facility, 3545 Rosemary Hill Road, Green Cove Springs. HHW includes batteries, electronics, motor oil, oil filters, paints, pesticides, pool chemicals, and propane tanks. This is for household materials only, business and commercial waste is not accepted. There is a 25-gallon limit per day disposal limit. Alternatively, limited materials may be taken to the Environmental Convenience Centers. The ECCs can accept 5 gallons of used motor oil and antifreeze per visit, as well as used oil filters and batteries.

  • Where do I dispose of tires?

    You can deliver tires to the Rosemary Hill Solid Waste Management Facility at 3545 Rosemary Hill Road in Green Cove Springs. Qualified residents may dispose of up to four passenger tires per month at no charge. Proof of Clay County residency (examples include driver’s license, lease, or utility bill) will be required.

  • Which areas are serviced?

    CCT services routes through Fleming Island, Gainesville, Green Cove Springs, Keystone Heights, Middleburg, Orange park, and Penney Farms. 

     


  • Who is my commissioner?

    The County is split into five districts, with each district having a commissioner. To find out who the commissioner is for your district, visit the Board of County Commissioners webpage.